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Terms and conditions

Comeon Barcelona and the freelance tour guides who collaborate with Comeon Barcelona reserves the right to refuse any individual from taking part on the tours at any point in time for any reason.

Comeon Barcelona and the freelance tours guides who collaborate with Comeon Barcelona do not accept responsibility for any injury, loss, theft, damage or unexpected events that might occur during the tours.

Any kind of public or private transport used or food and drinks consumed during the tours are not included in the final price unless specified.

Cancellation Policy for tours

Cancellation by Comeon Barcelona:
Comeon Barcelona promotes tours that run regardless of weather conditions. Rain or other heavy weather conditions are not enough reason to cancel a tour. In the case of heavy rain, we recommend bringing appropriate rain gear. During the summer season while sunshine, we recommend bringing lots of water and hats.

In case of cancellation of a tour by Comeon Barcelona, we will try to arrange another tour with the guest. If this is not possible, a full refund will be issued. For a refund, write to booking@comeonbarcelona.com

No refund will be issues in cash.
Cancellation by Customer:
Should you not be able to join your tour, let us know in advance. The date of your tour can be changed as long as we are informed before the starting time of your original tour.

Did you change plans and you are unable to attend the tour? Get in touch with us with at least 24 hours in advance and we’ll be able to give you a full refund.  For a refund, write to booking@comeonbarcelona.com

No refund will be issued in cash.

Missed Tour: There is no refund for guests that miss their tour departure time or cancel last minute.